At Organic Diet, we value your health, satisfaction, and trust. We strive to deliver only the freshest and highest-quality organic products to your doorstep. However, if for any reason you are not completely satisfied with your purchase, we’re here to help.
Returns
Due to the perishable nature of many of our products, we currently do not accept returns on:
Fresh fruits and vegetables
Dairy or fermented products
Any opened or used items
However, if you receive a damaged, expired, or incorrect item, please contact us within 24 hours of delivery with photos and order details at [info@organicdiet.in].
A replacement
Store credit
A refund (where applicable)
Refunds
Refunds are processed only under the following circumstances:
You received a damaged or defective product
You were charged for an item that was not delivered
You cancelled your prepaid order before dispat
Once your refund request is approved, the amount will be credited to your original payment method within 5-7 business days.
Order Cancellation
You may cancel your order before it is dispatched from our warehouse. To cancel, email us at [info@organicdiet.in] or call our customer care. Once dispatched, cancellations will not be accepted.
Non-Refundable Items
Gift cards or vouchers
Discounted products (unless damaged or defective)
Customized health or diet plans
Contact Us
If you have any questions about your order, returns, or refunds, please don’t hesitate to reach out to our customer support team:
